Blame - assign responsibility for a fault or wrong. Most dealership personnel will associate the term Reconditioning with Time-to-Line, although TTL involves much more than the normal "mechanical and cosmetic" processes. When I was in the dealership, the majority of the reconditioning of a used vehicle was...

  “What is the difference between managing Reconditioning time and Time-to-Line? The active involvement of the GM.  If you are still trying to hold people accountable for the reconditioning cycle instead of TTL then I have some great news. Recon is of course a vital part of...

Four Ways to Improve Pre-Owned Efficiency By Mark Curcio10-10-2017 Managing modern pre-owned operations in a profitable manner has become an increasingly difficult venture in today’s competitive and aggressive market. Finding quality vehicles that can be priced to move quickly has become more expensive than ever before for dealerships....

If you still run your recon department on "gut feel" and not metrics, you're losing money. Metrics -- hard performance data -- is the road map to flowing gross from your recon to your bottom line. Manage by the facts and you'll flow significant gross to your...

Dealers who have the most efficient reconditioning time consistently average three to five days from recon start to front line. They also know where every car is at all times because every step has a clear owner who is connected to it through their mobile...

On the road to more profitable used car operations, an increasing number of dealers are aligning their resources and processes to operate at best-practices level of reconditioning performance.Their recon operations, like yours, can cut cycle time by half,getting their inventory frontline ready in three to...

In our first of three articles discussing how to drive time and cost wastes out of the reconditioning process, we took a look at how lean manufacturing workflow principles when applied to automotive reconditioning, improves outcomes. That article outlined the fundamental processes for how to move...