In our first of three articles discussing how to drive time and cost wastes out of the reconditioning process, we took a look at how lean manufacturing workflow principles when applied to automotive reconditioning, improves outcomes. That article outlined the fundamental processes for how to move...

Time-to-market (TTM) should be the single most important objective that defines your dealership’s culture. This objective should bind all recon resources together from the time vehicles are acquired to the time they hit the front-line. And, to institutionalize a true time-to- market culture, tools for...

Time to market (TTM) is the monthly average time from purchase or trade to the time sales are funded. You can think about it as the average time your cash is invested until it can be reinvested. Most dealerships begin with the logical subset of TTM,...

Several years ago, I attended a 20 Group meeting hosted by Rydell Chevrolet in Grand Forks, North Dakota. At that meeting, Dale Pollak had been a guest speaker and, on the flight out, I had the chance opportunity to be seated next to him. We talked...

Nothing motives a workforce like real-time performance measurements. Therefore, four words — “real-time performance metrics” — may be the only thing standing between you and much greater performance and effectiveness for your reconditioning. Think about this.There is a strong connection between workforce analytics and the...

Real-time workflow technology, now with full mobile access, is replacing the varying and frustrating attempts to make reconditioning accountable. This technology was originally developed, and is the concept behind, “Just-in- Time” (JIT) manufacturing JIT manufacturing centers on the elimination of waste in the entire manufacturing...