Over the last 36 months, we have grappled with the question of why some dealerships, with known difficulties in reconditioning, still hang-on to their old processes. Two reasons keep popping up: a fear or risk of “rocking the boat,” and the idea that “everything is...
According to Dale Pollak’s blog, “Turnaround Specialist: A Dealer Shares 5 Secrets Behind His Used Vehicle Success,” DEPAULA CHEVROLET, dealer of the year winner, shares the secrets of their success. They experienced an incredible turnaround in the used vehicle department over a 15-month time line. Get...
Reconditioning vehicles is a necessary step in used car sales, but it can also become a bottleneck at your dealership, restricting your available inventory and potentially losing you sales. The dealerships we're about to examine all had issues in their reconditioning efforts, but found solutions...