AutoSuccess – June 4, 2021 THE BEST OF TIMES By Dennis McGinn Hasn’t this been a remarkable run in retail automotive? Profits are huge. Demand is something else, and customers have been more flexible than ever. So, what’s the worry? This best of times won’t last. As new-vehicle production gears...
May AutoSuccess – Rapid Recon When Converting Silos to Seamless Workflow, Software’s Not Just Software By Dennis McGinn Last month’s column asked dealership execs to consider that software is not just software when evaluating purchase options. For example, when evaluating reconditioning software, how do the choices you’re considering help you break...
LOAD BALANCING FOR TECH EFFICIENCY While Also Reconditioning Inventory For Pre-Owned Vehicle Profitability By Anthony Greenhalgh Originally published in the May 2021 edition of Fixed Ops Magazine Load balancing has critical implications for inventory turn – and thus, service tech efficiency. Ignoring load balancing can leave service techs either jammed up...
MARCH – CBT NEWS Inventory Frontline Available or Sale-Ready — Does it Matter Today? By Dennis McGinn It’s a great time to be selling used cars. Dealers tell us the vehicles on their lots appreciate a point or two a day — and, when sold, they’re generating record grosses! Breathe...
Fixed Ops Magazine – March 1, 2021 Tech Efficiency, Not Headcount By Anthony Greenhalgh “You need more techs!” If I had a dollar for every time I heard that when I ran the body shop and reconditioning for my former dealer, I’d be retired. Yes, sometimes you need more techs,...
As appearing in AutoSuccess magazine, February 2021 Is Your Performance Edge Stalling in Your Periphery? By Dennis McGinn How well do your eyes see outside the center of your gaze? Eye doctors perform a vision test to determine how well one recognizes their front-forward world as well as...
As appearing in CBT News – January 2021 Whatever Your Used Car Volume, Claim the Advantage By Sean Carlson If you have $100 in bills in your wallet, does your money have more buying power than the $100 in your neighbor’s wallet? The benefit you might possess over the...
AutoSuccess – January 5, 2021 Stop the Vending Machines from Eating Your Lunch By Dennis McGinn The hammers are in full swing, hoping to wreck your used car business. The hammers, in this case, are vending-machine-like disruptors who’ve redefined the used car retail model. According to its financial reporting for...
Auto Dealer Today Magazine – December 14, 2020 The Modern Sales Team as a Driver of Inventory Turn By Nicole Renninger PALO ALTO, CA Sales departments that interact closely with their dealership’s reconditioning function put more “sold” units on the board. Unfortunately, few sales managers and their teams are...
AutoSuccess article for December 2020 Filling the Gap in Dealer - Vendor Coordination By Dennis McGinn We’ve been asking dealers for several years now how they manage the workflow assigned to their various vendors. Their responses pointed to opportunity. What opportunity? Dealers themselves have always been ahead of us...