AutoSuccess article for December 2020 Filling the Gap in Dealer – Vendor Coordination By Dennis McGinn We’ve been asking dealers for several years now how they manage the workflow assigned to their various vendors. Their responses pointed to opportunity. What opportunity? Dealers themselves have always
AutoSuccess – November 30, 2020 Start Accountable, Transparent Relationships with Your Vendors By Dennis McGinn Most dealers want a “trust-but-verify” relationship with the vendors who support their vehicle reconditioning. You can achieve this level of comfort and confidence by creating two-way transparency between your reconditioning
The Next Rapid Recon Introduces Less Scrolling, Fewer Clicks For Performing Recon Tasks More Quickly and Conveniently PALO ALTO, CA, November 10, 2020 The Next Rapid Recon, the efficiency standard in reconditioning time-to-line workflow software, announced today several efficiency and usability advances enhancing the user experience. This
The Next Rapid Recon Announces Vendor Advantage, a Free Feature Upgrade to Help Auto Dealers and their Vendors Achieve Faster Speed to Sale PALO ALTO, CA, November 3, 2020 The Next Rapid Recon, the time-to-line efficiency standard in dealership reconditioning software, has announced a robust new
AutoSuccess – September 2020 What Speed to Sale Means to the Customer Experience By Dennis McGinn A couple of years ago, we coined the term “speed to sale.” We then began talking and writing about its meaning for group operators, dealership principals and general managers.
As appearing in AutoSuccess magazine, July 2020 KNOW IT, FIND IT – AND SELL IT By Dennis McGinn While shopping recently for a new car, one of our teammates asked the young sales associate how much training he’d received. “None,” he said. “You’re it.” Lovely.
NADA Names Rapid Recon Experts to NADA ’21 Best Practices Workshop PALO ALTO, CA, August 13, 2020 The National Automobile Dealers Association has selected Rapid Recon to present the workshop, Advanced Reconditioning Best Practices, at the 2021 NADA Show, January 21-24 in New Orleans, the
HOW PERFORMANCE FORD DRIVES 150% EFFICIENCY FROM INTERNAL SERVICE TECHNICIANS By working with Rapid Recon, Performance Ford improves its efficiencies, communications, vendor relations, and billable hours. By Jim Leman AutoSuccess Dealer Service, June 2020 Performance Ford said today its internal service technicians are producing at
As appearing in AutoSuccess magazine, June 2020 Selling Smartly Post Covid-19 By Dennis McGinn Most, if not all, dealers reduced headcount in response to COVID-19-driven business weakness. One Ford store reduced its headcount from 140 to 60. Such staff cuts might seem a bit drastic,
As appearing in WardsAuto, June 15, 2020 Car Dealer Paperwork Can Gum Up Reconditioning Process Risks increase when vehicles are spot-delivered and then finance is slow in submitting loan paperwork, or there’s ex-spouse-signature trouble. By Jim Leman PALO ALTO, CA, June 15, 2020 A best
