When I first got into the car business in the late 80’s, the term Margin Compression was something relating to industries other than Auto. Back in those days, a dealer normally had a 60-90 day period to maximize their gross profit. Unfortunately those days are
Blame – assign responsibility for a fault or wrong. Most dealership personnel will associate the term Reconditioning with Time-to-Line, although TTL involves much more than the normal “mechanical and cosmetic” processes. When I was in the dealership, the majority of the reconditioning of a used vehicle
“What is the difference between managing Reconditioning time and Time-to-Line? The active involvement of the GM. If you are still trying to hold people accountable for the reconditioning cycle instead of TTL then I have some great news. Recon is of course a vital
Four Ways to Improve Pre-Owned Efficiency By Mark Curcio10-10-2017 Managing modern pre-owned operations in a profitable manner has become an increasingly difficult venture in today’s competitive and aggressive market. Finding quality vehicles that can be priced to move quickly has become more expensive than ever before
One of the last opportunities in the modern dealership to make money is the reconditioning department. Unfortunately, most general managers don’t appreciate this function’s role in a well-run used car operation.
Dealers who have the most efficient reconditioning time consistently average three to five days from recon start to front line. They also know where every car is at all times because every step has a clear owner who is connected to it through their mobile
A Used Car Reconditioning Software can turn your recon process into an assembly line of profitability. Most dealership personnel will associate the term Reconditioning with Average Days in Recon although ADR involves much more than the normal “mechanical and cosmetic” processes. When I was in the
Getting your cars through reconditioning and PDI is only the halfway mark to “sale complete” and ends when the “funded” deal is sent to accounting. Both recon/PDI and deal-flow are perfect candidates for workflow technology, but with different sets of rules and users. The need
Published inside Fixed Ops Magazine Jan/Feb 2016 An exercise to optimize the customer experience. This is the first installment of a three-part series that addresses reconditioning Time-To-Market, or TTM — a key performance indicator for more successful used car operations. Download and share the pdf
While on a recent conference call with a dealer group president, he asked the following question: “What is the single most important factor in successfully managing time-to-market (TTM) in a dealership?” My answer was, “The commitment and active involvement of the general manager”. At the
