How do I get my Recon Process under control? The simple answer is, “Start at the end and work back.” But, to accomplish this feat, you need to connect all your processes with anyone who touches your cars — including subs and vendors — and
Are you measuring your Average Days in Recon? If the answer is “no,” then your actual all-inclusive number is probably double what you would like everyone to believe it is. And even worse, you may not even know what your recon team already knows about
Workflow automation is an area of process improvement in which businesses benefit from high efficiency, better time management and a higher level of performance all around. Automation eliminates errors in routing, completion and delivery. And, it creates an environment where the processes can be completed
Notes from Operations Manager to GM… From time to time a real gem crosses my desk that simply tells it like it is. The following are excepts from an email sent from an operations manager to his GM. The operations manager make a compelling case
Workflow technology measures and manages, in real-time, every step of the process, from purchase or trade to front-line ready or funded, so your employees are individually accountable. In addition, it is flexible enough to change quickly for any process or people changes. The following three
Time to market (TTM) is the monthly average time from purchase or trade to the time sales are funded. You can think about it as the average time your cash is invested until it can be reinvested. Most dealerships begin with the logical subset of
Few would dispute the retail auto business has been slow to use mobile computing devices in the day-to-day operations of their dealerships. Though, to be fair, the industry has been virtually void of any specific software applications to support such devices — especially in reconditioning. Dealers can no
The deal is not done until it’s “metal over the curb.” Ever heard about a sale where the “stips” were not satisfied after multiple attempts with lenders but the trade was already sold? With all the market pressure to continually improve turns, this can — and
Over the last 36 months, we have grappled with the question of why some dealerships, with known difficulties in reconditioning, still hang-on to their old processes. Two reasons keep popping up: a fear or risk of “rocking the boat,” and the idea that “everything is
Dennis McGinn of Rapid Recon talks about cutting your dealership’s reconditioning time to market.
