Andrew Azizi
Regional Sales Manager
Background: Customer Success, Sales Strategy
Andrew joined the team in 2021, bringing a strong focus on helping dealerships leverage innovative technology solutions to enhance efficiency and profitability. With a customer-first approach, Andrew delivers tailored strategies that meet the unique needs of each dealership, ensuring they get the most out of their partnership. His expertise and dedication make him a key asset to the team. Outside of work, Andrew enjoys spending time with his daughter and riding motocross.
Rachel is a two-time graduate of the University of Georgia. She began her automotive career in 2021 where she spent over 3 years as the digital marketing manager for a high volume Ford dealership in Athens, GA. Rachel joined the team in 2024 with marketing experience in both sales and fixed ops. She spends her free time with her husband and five pets, and is always planning her next trip to the beach or theme park.
Bryan began his automotive career in 2012 as a porter for a local Kansas City dealership. He has more than 10 years of experience in automotive reconditioning, having also been a detailer, service advisor, and fixed operations manager. Bryan joined Rapid Recon in 2022 as an Implementation Specialist, specializing in workflow performance, customer satisfaction, and process management.
Euwart drives the growth of Vehlo’s dealership software portfolio, joining the team in February 2021. With a rich background in accounting, finance, global talent management, and M&A integrations, he excels in transforming strategy into success. Known for his ability to build and inspire high-performing teams, Euwart leverages years of experience beginning in 2007 from top roles at Morgan Stanley, Grant Thornton LLP, and Vista Portfolio Companies (Lanyon, Kibo, Cvent). His standout achievements include crafting a powerhouse sales engine that surpassed booking targets by 134% and managing high-impact acquisitions valued at over $30 million each.
Joe’s entry into automotive was in 2009 in dealership parts & accessories before transitioning to internet sales. He then was the dealership technology manager for a large franchise group in his home state of Nebraska. In 2014, he moved to Denver to create the training & performance department for an automotive software startup. There, he personally worked with over 400 dealers to improve their used inventory metrics. He spent a short time at a DMS company then as a used car manager before joining Rapid Recon in 2020. Joe enjoys college football, reading, and exploring his new home in Texas.
James, who began his software customer success management career in 2019, holds an undergraduate degree in Business Communications from Kent State University. He enjoys being the “eyes and ears” for his customers to proactively get ahead of problems and find solutions to achieve their goals. In his free time, James enjoys traveling, outdoor activities, and spending time with his family.
Josh has been working in the automotive space since 2014. First as a digital marketing coordinator for a dealership in New Orleans and then as a traveling trainer/implementation manager. During his travels across the country, Josh has had a chance to work hand-in-hand with dealers, witnessing what works and what doesn’t across all departments and a wide variety of organizational structures. This experience has been invaluable not only for him but also for every customer he serves.
Ryan Cooper
Implementation Project Manager
Background: Parts, Service, and Fixed Operations
Dealership Franchise Experience: CDJR, Chevrolet
Ryan began his automotive career in 2008 after graduating from Valdosta State University. He held various positions within a franchise dealership before advancing to the Fixed Operations Director. Ryan’s extensive experience in dealership operations provides him with a deep understanding of the automotive industry, enabling him to connect effectively with customers and respond swiftly to their challenges. He and his family live in South Georgia and enjoy cheering for the Atlanta Braves.
Ashley’s experience began in her career in Technical Support, where she honed her skills in customer service and issue resolution. Seeking a new challenge, she transitioned into the automotive industry. In her current role, Ashley oversees the entire installation process for our dealership clients, ensuring a seamless experience from start to finish. Her extensive background in customer service and problem-solving equips her to address any issues promptly and efficiently, delivering exceptional results for our customers.
Claudia grew up providing mechanical, body and paint work for her dad’s drag and mud racers. She has a degree in Auto Body and is I-Car Platinum Certified. She is a GM Mark of Excellence Award recipient; is Axalta-certified in Production/Repair Planning/ Damage Analysis/Estimating Consistency; is certified in Chief and Car-O-Liner frame measuring systems, is Toyota certified; and is a Student Leadership Academy Gold recipient and a graduate of the Critical Thinking and Leadership Institute. She also worked for more than a decade as a dealership body shop estimator. She joined Rapid Recon in 2020.
Meredith started her career in the automotive industry in 2013. She has sold digital advertising, acquisition tools, and service lane products as well as managed an OnStar team at GM. Meredith is originally from NJ and is currently living in Connecticut. She has also lived in MD, MA, and CA. During her free time, she enjoys the beach, traveling, gardening, and spending time with her two dogs.
Aaron, a graduate of the University of Texas at Arlington, began his professional career in 2015, gaining extensive experience in software development within the auto finance and cybersecurity sectors. Over the years, he has honed a strong skill set in web development, cloud infrastructure, microservices, and DevSecOps automation. As a Technical Leader, Aaron excels in people management, optimizing development processes, and aligning technical strategies with business objectives. He takes great pride in seeing team members win and grow while delivering key business outcomes.
Christopher began his automotive career in 2014 in his hometown Nashville, TN. Prior to joining the Rapid Recon team in 2021, he served in various capacities from Business Development, Internet Management, and Sales. He has experience across multiple brands, most recently GM. As a member of the Account Management team, he enjoys diving in the trenches with his dealership accounts to ensure they are getting the best ROI on their product! Chris lives in Gallatin, TN, where he enjoys playing disc golf and spending time with his family outdoors in his free time.
Julian is a graduate of the University of Central Florida. He joined the automotive industry in 2008 and has a prominent background in fixed ops, specifically reconditioning. Julian started as a service department porter and worked his way through service to Reconditioning Manager, a position that he held for 7 years before joining Rapid Recon. He loves NASCAR, drifting, and really anything motorsports related. The only thing he loves more is spending time with his family.
Background: Parts, Accessories, Collision
Dealership Franchise Experience:
In 2004, Marianna, a proud University of South Carolina alumna, began her digital marketing career in Hilton Head Island, SC. A decade later, she joined a high-volume Ford dealership in Athens, GA, and by 2017, she was leading marketing operations for two dealerships in Charlotte, NC. While in Athens, she launched ‘Wishes For Wheels’, a philanthropic initiative that donated over 1,000 bicycles to the local Salvation Army, transforming the lives of local children. This achievement earned recognition in Automotive News. Marianna joined Rapid Recon in October 2021 and transitioned to a marketing leadership position at Vehlo in 2024.
Kat brings over two decades of experience in customer service, support, and satisfaction. Kat started her Automotive career in 2011 working in BDC/Internet Sales and management. In 2016 she transitioned into automotive software as a project manager, account manager, and product specialist. Kat values the ability to build relationships with her clients and provide an excellent customer experience. Originally from Orlando, Florida, Kat has called Valdosta, Georgia home for the last 15 years, where she and her husband have raised their two children. In her spare time Kat enjoys gaming, gardening, cooking, and traveling.
Daniel has been building scalable software solutions since 2009. He has worked for industry leaders such as The Home Depot, Edwin Watts Golf, eLead, and later joined Velocity Automotive as a founding member in 2019. He then brought his expertise to Rapid Recon. Outside of work, he enjoys spending time on the golf course or relaxing by the pool with his family.
Troy is a graduate from Sonoma State University, majoring in History and Education. He came into the car industry in 2015 with Enterprise. He has a prominent background in Variable Operations Manager, UCD, and Sales Director. He specialized in used car operations, taking that into the dealership world and into the auction world. Troy was a former Rapid Recon user and knows how the products brings accountability, transparency and visibility to the dealerships. Troy came to Rapid Recon because of how much Rapid Recon has helped dealerships successfully brings cars to the frontline as quick as possible. Troy knows what success looks like when bringing Rapid Recon into a dealership’s operations.
Daniela has experience in software development, specializing in QA and as a Product Owner across industries such as travel, financial services, communication, and entertainment since 2009. Since currently champions Agile methodologies, ensuring top-notch software practices for team success.
Lucas Jiminez
Customer Support
Lucas joined our team in 2024, leveraging his background in customer experience within the financial services industry since 2020. Lucas is passionate about helping others and solving challenges with care and efficiency. Originally from Minnesota, he has a love for traveling and discovering new places, always seeking out opportunities to learn and grow both personally and professionally.
Dustin has worked in automotive for many years and has a true passion for helping others. His career has taken him from a lube technician to working in fixed operations. He joined Rapid Recon in 2020 as an account manager. He has earned a Nissan Award of Excellence in service advising and has pulled stores’ performances from the bottom to the top 10% in customer satisfaction. Dustin has worked all over Northern California and the Bay area. He and his wife have a son. Dustin enjoys woodworking, motorcycles, and spending time with his family.
Summer has worked in customer support since 2018 ranging from finance, sales, to telecom support. She enjoys that her position allows her to guide people through their customer support needs. South Carolina is her home, but she enjoys traveling often with her two dogs.
Mike began his career at Capitol One – Commercial, where he was introduced to DevOps, Site Reliability, and automation principles. His enthusiasm for these fields propelled him into a Senior DevOps role at Solera Holdings Inc, where he spent four years and gained extensive experience in the automotive industry through various roles. In 2022 Mike joined Rapid Recon as a Senior Site Reliability Manager, further broadening his expertise by taking on responsibilities at Rapid Recon. Outside of his professional career, Mike earned his MBA at Southern Methodist University (SMU) in the summer of 2024.
Cliff ran his own consulting company for over 10 years designing and implementing large data-driven architectures for Fortune 500 companies in the financial, energy, and public record sectors. Joining the company in 2019, he implemented a state-of-the-art data streaming platform, integrations, and services that bring new and improved products and services to our customers in real time. While he is an IT enthusiast, his hobbies include astrophotography, backpacking, scuba diving, and painting.
Brian, who began his automotive career in 1998, joined Rapid Recon in 2019. He has been a porter, detailer, technician, service writer, and manager, and then an owner of an independent body shop. One of Brian’s most considerable skills is finding ways to adjust a workflow set up to produce a consistent and efficient process with a focus on the right communications at the correct times. He has certifications from I-CAR and Cycle Time Management, among others.
Daniel is a seasoned software engineer who began his career in full-stack development in 2005. He joined Rapid Recon in 2017. He has worked with a wide range of technologies, including HTML, CSS and JavaScript, C#, NodeJS, MSQL, and AWS Serverless. A graduate from the University of Arizona, Daniel started his career building web pages and then as a lead developer for an online registration company whose clients included Motorola, Freescale, and NXP. At Rapid Recon, he plans, implements, and maintains code on all aspects of the reconditioning application, specializing in scalable services that leverage AWS technologies.
Patrick began his sales career at the age of 19 in car sales for a small local dealership. From there his career has taken him down a path of software sales and customer success, where he gained a wealth of experience in working strategically with customers to drive adoption and best practices for success. When joining Rapid, Patrick found an opportunity to combine two of his passions – helping others and cars. His ability to build rapport and trust with others is unmatched, and he is looking forward to using these skills to help Rapid Recon’s customers achieve their time-to-line goals.
Before joining Rapid Recon in 2017, Anthony served for eight years with the U.S. Army and is a combat veteran. He spent the next eight years in home construction and quality control, and then for another three years ran a recon center servicing three stores processing more than 1,200 vehicles a month. He’s certified in both Lean and Six Sigma and has used those practices to help reduce the average days in reconditioning for stores to under three days while reducing cost and increasing gross.
Rachael joined the marketing team in 2021, collaborating closely with the sales team to create captivating content and organize engaging webinars. Residing in Texas, she cherishes her free time spent with her husband, toddler, and dog, and has a deep passion for baking and cooking.
Jason began his automotive career in 2010. He joined Rapid Recon in 2015, having experience in multiple capacities within automotive retail as a technician and as a service and parts director. Honda recognized him for having led a top service team for two consecutive years. In his leisure time, Jason is more than likely at the racetrack or out in the woods.
Jen Naylor
Regional Sales Manager
Background: Business Development, Strategic Growth jen.naylor@vehlo.com
Jen Naylor brings to the team a passion for building and growing both businesses and people. Thriving in start-up environments, she leverages technology, digital solutions, and data-driven strategies to drive growth and innovation. With extensive experience in the automotive industry at companies like C-4 Analytics, PureCars, L2T Media, and DealerSocket, Jen is committed to delivering impactful results and cultivating meaningful relationships in an evolving landscape.
Tay-lyn’s experience was in the hospitality industry, but she has also been around the automotive industry since 2020. As a Project Manager, Tay-Lyn brings the two worlds together. Bringing a high level of customer service to all Rapid Recon users.
Besnik, with a background spanning back to 2017, has extensive experience in technical support and customer service. He was also part of law enforcement and corrections for five years before making his move from Alaska to Washington, where he began his journey with Rapid Recon. When he is not fishing or hiking in his spare time, he can be found tinkering with computer software and hardware components.
Ali has worked in automotive since 2003, bringing to Rapid Recon experience in sales, service, and variable operations marketing. She is a valued and trusted business partner, having the instinct to know when to listen and when to contribute. Ali is perhaps best recognized for her enthusiasm and accessibility – and unique gift of ideas and collaborative relations with clients to achieve common goals.
Scott has 21 years of experience at the dealership level with Hendrick Automotive Group. He began his career as a Service Advisor for two years and then spent 18 years as a Reconditioning Manager, all with highline vehicle brands BMW, Mercedes, Audi, and Lexus. As a Reconditioning Manager, Scott helped a four store automall develop best practices and processes to become efficient and produce high volume results!
Brock embarked on his career in the automotive industry in 2022. With a solid background in customer support across various industries, he brought a wealth of experience with him. He has found opportunities to leverage his past experiences while continuously pushing himself to acquire new skills. His exceptional ability to build relationships with clients and his unwavering dedication to helping others make him an outstanding account manager for both current and future clients.
Anne began her career in automotive in 2022 after taking time away from the workforce to raise her children. With a BBA in marketing and experience in banking and customer service, she expanded her role to include all billing and accounting customer relations for Rapid Recon for the Vehlo Dealership Divisions in 2023. Anne and her husband live in Georgia, where they raised their two daughters and retired from a 21-year Air Force career. In her spare time, she enjoys playing tennis, golf, traveling and spending time with her family.
David, with a background in software and software-as-a-service implementation and user training dating back to 2014, has won awards in customer service. Before joining Rapid Recon in 2019, he owned a Suzuki Motorcycle franchise and worked in the automotive service industry. David was a professional motorcycle road racer and raced for the factory Suzuki race road team. He holds multiple national road racing championships and competed in the 1996 Macau G.P. and the 2008 Le Mans 24-hour motorcycle race.
Steven Steele is a dynamic CTO with over a decade of experience in engineering leadership and software development across diverse industries, including roles at Velocity Automtive, EY, and ELEAD1ONE CRM. With a track record of driving innovation and leading transformative initiatives, Steven excels in fostering a customer-centric culture, promoting transparency, and implementing agile methodologies to respond swiftly to change. He has successfully led cross-functional teams, consulted with product application teams, and leveraged cutting-edge technologies such as containers, Docker, Kubernetes, and OpenShift to drive business growth and enhance product delivery. His expertise in strategic planning, team building and client relationship management, combined with his strong educational background in computer science and software engineering, make him a valuable asset in driving organizational success and delivering impactful solutions.
Manny began his automotive career with Penske Nascar and F1 teams in 2000. He then worked for CARFAX before transitioning over to the dealer side where he worked as a Service Advisor for Toyota, Porsche and Mercedes-Benz stores. Manny lives in the Dallas area with his wife and three amazing daughters. When he’s not working, he enjoys exploring Texas and spending time with his Dogo Argentino, Bentley!
Neena Toor
Customer Support
Background: Customer Service & Support, Account Management, Purchasing, Inventory Management, Sales
Neena brings years of experience in customer service and support across various industries. She is passionate about helping customers resolve issues efficiently, offering clear, empathetic, and timely assistance. Neena excels at finding solutions, guiding customers through complex processes, and turning challenges into opportunities for improvement. Her goal is to create positive experiences and turn customers into Raving Fans! Outside of work, Neena lives in Dallas, Texas with her husband, three daughters, and their beloved dog, Bentley. She enjoys spending quality time with her family and making the most of every moment together.
Firmino started his career in construction engineering design before transitioning into sales. He has a knack for developing rapport and working hand-in-hand with customers to identify and solve problems and manage large-scale projects to complete client satisfaction. He brings years of sales and account/project management experience to automotive reconditioning, working directly with auto dealers to help them maximize their efficiency and achieve their overall goals.
Ashleigh embarked on her automotive career in 2014 at a high-volume dealership in Texas. Starting as a greeter, she steadily climbed the ranks, gaining experience across multiple departments until she discovered her true passion in reconditioning. With a knack for optimizing operations, she’s adept at managing both on-site and remote teams, ensuring top-notch efficiency and quality control. Now based in Denver with her husband and daughter, they take full advantage of the outdoor adventures the area has to offer.
Lawrence brings industry experience dating back to 2016. He joined our team in January 2024 as the Site Reliability Engineer (SRE), where he focuses on optimizing systems for high performance and availability. Based in Woodbridge, VA, Lawrence has a passion for sports, particularly soccer (a Chelsea FC fan) and basketball (cheering for the Lakers, inspired initially by Kobe Bryant and now by LeBron James). He also follows Formula One, admiring Lewis Hamilton’s career. Outside of work, Lawrence loves spending quality time with his wife and son, sharing his love for sports and adventure with them. He is also an avid traveler who enjoys exploring new cultures and cuisines. He values trying out new experiences, whether it’s skydiving or learning a new language. His dedication to both his professional and personal life reflects his commitment to excellence in all endeavors.
Bobby, with over two decades of automotive experience in both fixed and variable operations, has directly managed the used car reconditioning process. He also spent over 5 years as a corporate trainer where he actively coached dealership staff and influenced in-store processes to achieve results in both sales and service.
Harrison began his automotive career in college selling cars and eventually becoming an Internet Director. After graduating, he joined Elead as an Account Executive where he consulted and touched every part of the dealership from sales to service. Fast forward 10 years, Harrison has been in over 2,500 dealerships, using his extensive expertise to help dealers as a Regional Sales Manager at Rapid Recon.
Shelley Waller
Background: Marketing
Since joining the team in 2020, Shelley has been an essential contributor to marketing, collaborating closely with sales to create impactful email campaigns, support lead generation efforts, and drive other marketing initiatives. Based in Florida, she enjoys spending her free time with her husband and their dog, enjoying the beach, and unwinding with a good book.
Sam, who began her automotive career in 1999, has earned credentials in Lean/Six Sigma training and has a background in parts, service, and collision repair. She has extensive experience in high-volume reconditioning at large-scale, nationwide facilities. She joined Rapid Recon in 2022 as a performance manager and member of the company’s Recon Edge team. Her passion is for process implementation, standardization, and continuous improvement. Sam and her wife Kristan have a daughter, Liv, whom Sam adores even more than the car of her dreams, a VW Thing.
As an alumnus of the University of Washington, John began his automotive career in 2010. Before joining the Rapid Recon team in 2017, he worked in automotive retail in both parts and body shop departments. His background also includes used, OEM and aftermarket parts, as well as service writing and repair. He has also worked in retail and wholesale sales distribution and has independent and OEM experience.
Michael, a graduate of Washington State University, has been in the automotive industry since 2018. He previously worked for one of the largest used and aftermarket parts distribution companies, sourcing and shipping supplies to dealerships and body shops. His multi-franchise dealer group experience includes managing shipping logistics for its multimillion-dollar warehouse operation. Michael holds CompTIA Network+ and A+ Information Technology certifications. He joined Rapid Recon in 2018.
