On any given day, my business conversations typically focus in on one of three topics: dealers who are ready to give up on recon spreadsheets and the extra managerial oversight; dealers not ready to admit they have a recon problem; and finally, dealers who have...

Quick Quiz: Who is really responsible for time to line? Used car manager F&I Manager Fixed Operations manager All of the above If 1,2 and 3 are not being measured as a start-to-finish workflow process, Time to Line performance cannot realistically be measured and managed. This...

Time-to-Line (T2L) should be the single most important objective that defines your dealership’s culture. This objective should bind all recon resources together from the time vehicles are acquired to the time they hit the front-line. And, to institutionalize a true time-to- market culture, tools for...

Buyers for pre-owned cars are spending money again, and across the country dealers are feeling cautiously optimistic about this continuing. At the same time, the online competitive landscape demands new ways of reaching buyers through search powerhouses, like AutoTrader.com, Cars.com and, now, Google. With all...