Our North Star – Velocity & Turn
Is your reconditioning process a profit driver, or a hidden cost? In this episode, Bobby Wilcox and Josh Call break down the math of Velocity and Turn, showing how cutting a few days off average age can unlock revenue. You’ll learn the cultural shift that makes a 5-day recon standard possible, without the blame game.
Cutting Average Age of Inventory: The Real ROI Math
Shave a week off your average age of inventory and a 100-car store can pick up over half a million dollars a year, without raising a single price or selling a single extra warranty. That’s the number Bobby and Josh worked out live on the January episode of Rapid Recon’s ATR podcast, and it holds up because it isn’t a marketing estimate. It’s the same spreadsheet math the Rapid Recon team runs with dealers before a tool ever gets turned on.
What average age of inventory actually costs you
Average age of inventory is just what it sounds like: how many days, on average, a car sits in your inventory before it sells. Most dealerships run around 40 days. The dealers hitting 20 to 25 days are the ones getting the most turns, and turns are what pay the bills.
On the podcast, Bobby built out a live example using a moderately sized 100-car store: a $65 daily holding cost (dealers nationally report $60-$100, more at high-line stores), a $1,200 average recon spend per vehicle, and an $1,800 front-end PVR. At a 40-day average age, that store turns 9.13 times a year and is roughly breaking even. That’s before recon speed becomes the lever.
The math behind a 7-day cut
Turn on a recon tool and, per Josh’s experience installing it at dealerships nationwide, a 14-day process typically gets cut in half, down to around 7. Shave those same 7 days off average age of inventory, taking the store from 40 days to 33, and the same 100-car dealership picks up:
- $548,000 in recovered revenue
- 11.06 turns a year, up from 9.13
- All without changing gross, warranty sales, or recon spend per car
“I didn’t do a damn thing,” as Bobby put it. Same gross per car, same spend per car. The only variable that moved was how many days that car sat before it hit the front line.
Small fixes add up fast
You don’t need to fix your whole process at once to see it. Josh walked through a single-step example: a store running 4 days in detail, properly staffed and equipped, gets that down to 2. Two fewer days in one department, nothing else touched, works out to roughly 48 more cars sold that year.
Why the gains get bigger as you get faster
Here’s the part that surprises most GMs: the closer you get to a fast recon time, the more each additional day is worth. Going from 35 days to 30 recovers more than going from 40 to 35. Push a 100-car store from 35 down to 25 days and you’re looking at $1.4 million a year, plus more than 600 additional cars moving through the shop, detail, and the lot than the year before. That’s volume for techs, detail staff, service writers, and salespeople, not just a bigger number on a report.
So what’s a good recon benchmark?
A viewer asked the hosts directly: what ADR (average days in recon) should a store be hitting? Five days is the number Rapid Recon’s team lands on across thousands of dealerships as a realistic best practice, ahead of the old three-day ideal from the Dale Pollock era. Where you actually land depends on your business model. Recon centers, buy-here-pay-here lots, and high-line stores with heavy lease turn-in volume all land in different places, and a good conversation about your ADR starts with your specific volume and vehicle mix, not a blanket number.
The tool gets you started. Communication finishes the job.
Ask Josh what actually drives these numbers down, and the tool isn’t his first answer. Communication is. Most recon delays trace back to a breakdown between departments, not a lack of effort from any one person. Pairing a tracking tool with a dedicated used car team, techs, a writer, someone whose job is recon and nothing else, is what turns a good number into a five-day ADR. As Josh described from one dealership visit years ago, the shift happens when a team understands the tool “is not about blame, it’s about accountability.”