The Standard Workflow – Best Practices for Time & Process How long should a car actually sit in recon? On this episode of All Things Recon, Bobby and Josh walk through a real dealership’s workflow step by step and lay out the goal times that add up to a five-day (or better) recon process. If ...
Most Common Pitfalls in Recon Small process mistakes can create big delays. In this episode, Bobby Wilcox and Josh Call break down the most common recon pitfalls dealerships face and share practical strategies to improve communication, eliminate bottlenecks, and keep vehicles moving faster at every step. 5 recon mistakes that are costing your dealership days ...
Process Based Leadership Strong leadership creates stronger processes. In this episode, Bobby Wilcox and Josh Call discuss how clear expectations and team alignment can improve recon performance and drive better results across the dealership. Learn practical ways to create consistency and lead teams more effectively through every stage of the recon process. Recon process leadership: ...
The Perfect Trade Walk Is your dealership maximizing every trade opportunity, or letting small misses turn into profit leaks? In this episode, Bobby Wilcox and Josh Call break down what a consistent trade walk really looks like and how top stores use it to improve appraisal accuracy, speed up recon, and eliminate delays that quietly ...
Set Your Standard Is your dealership setting the standard in recon, or letting delays and guesswork slow it down? In this episode, Bobby Wilcox and Josh Call break down how top stores use clear standards to tier inventory, control recon spend, improve sales and service alignment, and cut bottlenecks that hurt speed and profitability. How ...
The Used Car Manager Is your used vehicle manager driving recon speed, or just buying cars? In this episode, Bobby Wilcox and Josh Call break down why used vehicle profitability is won or lost in reconditioning, not just acquisition. Learn how top stores improve sales/service alignment, speed up approvals, and cut recon time to boost. ...
Our North Star – Velocity & Turn Is your reconditioning process a profit driver, or a hidden cost? In this episode, Bobby Wilcox and Josh Call break down the math of Velocity and Turn, showing how cutting a few days off average age can unlock revenue. You’ll learn the cultural shift that makes a 5-day ...
The Recon Champion Does your dealership have a designated “Recon Champion”? In this episode, Bobby Wilcox and Josh Call dive into the key role of the Recon Manager, who owns inventory from intake to the frontline. Learn why dedicated oversight helps cut cycle time and boost profitability for any store. What does a recon manager ...
Setting Realistic Goals for Recon What if you could cut recon time in half and still keep quality high? How do you set goal times that fit your store, not a generic five day rule? In this episode, Bobby Wilcox and Josh Call break down realistic benchmarks, day zero discipline, faster approvals, and how to ...
Your Cars Stand Tall Turn Your Recon Investment Into a Competitive Advantage! What if every recon dollar could help sell more cars? In this episode, Bobby Wilcox and Josh Call share how transparency turns routine costs into customer confidence and a competitive edge. Recon Evidence Manual: How to Justify Your Used Car Price A recon ...
The Perfect Recon Meeting Struggling to streamline recon? This episode breaks down how to run a great recon meeting. Bobby Wilcox and Josh Call cover who to include, how to spot bottlenecks, and what numbers to track so cars hit the frontline faster with less hassle and lower cost. How to run the perfect recon ...
Who’s Doing What? Who are the key players behind a fast, efficient, profitable recon process? How can clear roles and communication improve results? Josh Call, Bobby Wilcox, and Bradley Orr break down recon roles, from Used Car Manager to Recon Manager and Inventory Manager. 3 essential recon team roles every dealership needs Get three roles ...