ALL EPISODES

New Episode Coming Soon

Set Your Standard

Is your dealership setting the standard in recon, or letting delays and guesswork slow it down? In this episode, Bobby Wilcox and Josh Call break down how top stores use clear standards to tier inventory, control recon spend, improve sales and service alignment, and cut bottlenecks that hurt speed and profitability.

The Used Car Manager

Is your used vehicle manager driving recon speed, or just buying cars? In this episode, Bobby Wilcox and Josh Call break down why used vehicle profitability is won or lost in reconditioning, not just acquisition. Learn how top stores improve sales/service alignment, speed up approvals, and cut recon time to boost.

Our North Star – Velocity & Turn

Is your reconditioning process a profit driver, or a hidden cost? In this episode, Bobby Wilcox and Josh Call break down the math of Velocity and Turn, showing how cutting a few days off average age can unlock revenue. You’ll learn the cultural shift that makes a 5-day recon standard possible, without the blame game.

The Recon Champion

Does your dealership have a designated “Recon Champion”? In this episode, Bobby Wilcox and Josh Call dive into the key role of the Recon Manager, who owns inventory from intake to the frontline. Learn why dedicated oversight helps cut cycle time and boost profitability for any store.

Setting Realistic Goalsfor Recon

What if you could cut recon time in half and still keep quality high? How do you set goal times that fit your store, not a generic five day rule? In this episode, Bobby Wilcox and Josh Call break down realistic benchmarks, day zero discipline, faster approvals, and how to balance detail work with true speed.

Your Cars Stand Tall

Turn Your Recon Investment Into a Competitive Advantage! What if every recon dollar could help sell more cars? In this episode, Bobby Wilcox and Josh Call share how transparency turns routine costs into customer confidence and a competitive edge.

The Perfect Recon Meeting

Struggling to streamline recon? This episode breaks down how to run a great recon meeting. Bobby Wilcox and Josh Call cover who to include, how to spot bottlenecks, and what numbers to track so cars hit the frontline faster with less hassle and lower cost.

Who’s Doing What?

Who are the key players behind a fast, efficient, profitable recon process? How can clear roles and communication improve results? Josh Call, Bobby Wilcox, and Bradley Orr break down recon roles, from Used Car Manager to Recon Manager and Inventory Manager.

Covering The Playing Field

Is your dealership’s reconditioning process slowing you down? Learn how to transform your recon workflow with actionable strategies from this episode of All Things Recon! Discover the power of “coverage,” tips for optimizing tools like Rapid Recon and Velocity, and proven methods to boost efficiency, transparency, and ROI.

Live at NADA

Couldn’t make it to NADA 2025? Catch this exclusive conversation with our very own Bopbby Wilcox, Josh Call, and Gerry Call from Premier Automotive as we break down how digital vehicle portfolios are transforming dealership sales. Watch now to see how top dealers are closing more deals with confidence.

How Much Does Time Cost?

Missed our talk on boosting profits with faster recon? Bobby Wilcox and Josh Call shared how accelerating reconditioning can lower holding costs, drive sales, motivate your team, and prevent depreciation. Watch the full video to see how your dealership can profit more by moving faster!

Incentivice Success

Listen to industry experts Bobby Wilcox and Josh Call for an in-depth conversation on optimizing pay plans, creating a culture of urgency, and steering clear of common pitfalls that can cost your dealership. Get ready for actionable insights and strategies you can implement right away!

Anatomy of a Trade Walk

Check out Bobby Wilcox and Josh Call for Episode 2 of All Things Rapid, “Anatomy of a Trade Walk.” Learn practical ways to improve used car intake and recon with Rapid tools to boost efficiency, communicate value, and drive profitability.

Communication is Key

In their first episode, Performance Managers Bobby Wilcoxand Josh Call dig into Rapid Recon—what actually drives results, which features most teams miss, and how to use it day-to-day to keep recon moving.