Velocity Transition | Rapid Recon
COMPANY UPDATE

VELOCITY AUTOMOTIVE TRANSITION.

Frequently Asked Questions
Velocity Automotive → Rapid Recon

What This Transition Means for You

This video gives a quick look at why Velocity Automotive is moving under the Rapid Recon brand and what that means for your day-to-day. It explains how your tools and workflows stay the same while everything comes together under one unified, easier-to-navigate platform.

A unified platform built to deliver a smoother, stronger experience.

Your Velocity Tools, Now Under Rapid Recon

Velocity Automotive is moving under the Rapid Recon brand on October 20th, 2026 to give dealers one consistent, streamlined experience. Your tools stay the same and now sit within an improved platform.



Know where every car stands without leaving the platforms you use every day.
Rapid Insight works in your IMS, DMS, CRM, and more. If it has a VIN and runs in Chrome, you’re linked. Rapid Insight is included in your subscription.


What it does:
With Rapid Insight turned on, you can select a VIN on the page you are already working in, check its status, and see key stats without leaving your system.


How to install it:

  1. Open Google Chrome on the computer you use for your inventory system or CRM.
  2. Go to the Rapid Insight page in the Chrome Web Store:
    https://chromewebstore.google.com/detail/mhifknfbekplanegfnnkcmhnmbljjaoj
  3. Click Add to Chrome, then click Add extension when Chrome asks you to confirm.
  4. Click the puzzle piece icon at the top right of Chrome, find Rapid Insight, and click the pin so it stays in your toolbar.
  5. Open your inventory management system or CRM, click the Rapid Insight icon to turn it on, and sign in with your Rapid Recon username and password if prompted.
  6. Select a VIN to see its status and key stats.

If you run into trouble:
If Add to Chrome is missing or greyed out, your company’s IT may be restricting extensions. Ask them to allow Rapid Insight; the link in step 2 is all they need. For anything else, reach out to Rapid Recon Support using the contact details below.


FREQUENTLY ASKED QUESTIONS

Velocity Automotive was acquired by Vehlo in 2024. Effective October 20th, 2026 Velocity Automotive Solutions will be dissolved, and its products will now be offered under the Rapid Recon brand.

We are combining the strengths of both companies, to streamline our offerings, and provide an even better experience for our customers under the Rapid Recon brand.

The transition is already underway and will be completed October 20th of 2026. Customers will be notified of any important updates throughout the process.

Yes, all the products you know and trust from Velocity Automotive will continue to be available under the Rapid Recon brand. There will be no changes to the functionality or quality of the products.

Yes, the products will be rebranded under the Rapid Recon name. However, the features and benefits you rely on will remain the same.

No, the products and services will remain exactly as they are. The only change is the branding and the company name.

Your current subscription or contract will remain valid, and there will be no interruptions to your service.

You can continue to use the same support channels you’ve been using. Rapid Recon’s and Velocity Automotive solution’s teams were integrated in 2024, so you can expect the same excellent service from the same agents.

No, your account information and data will remain secure and unchanged. The transition will not impact your access or data integrity.

For now, billing and payment processes will remain the same. If there are any changes, we will notify you well in advance and provide clear instructions.

Rapid Recon is a leading provider of reconditioning used vehicle management software, and consulting. By integrating Velocity Automotive Solutions’ products, Rapid Recon is expanding its offerings to better serve the automotive industry.

There will not be changes with the teams you work with today.

We’re here to help! Please don’t hesitate to reach out to our customer service team with any additional questions or concerns.

No, legacy customers are entirely unaffected and will see no changes to their usual workflow.

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